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Shipping Policy

Please go through our Shipping Policy as follows:

    • Presently we ship our products to all metros and most of the cities & towns in India where courier services can deliver.
    • Shipping to addresses outside India is presently not possible but we hope to do so in near future.
    • We are committed to delivering your order in in time and in good condition.  To ensure this and protect agains any damage in transit we use safe packaging.
    • Currently, each order will be shipped only to a single destination address given at the time of placing order.  Different orders must be placed for different shipping addresses.
    • Provided that items you purchased are available in stock, Vinco Services will do its best efferts to process your order and despatch item you purchased within 1-3 business days of date of order. However no commitment is given in relation to delivery times achieved.  In case item is not in our stock, we have to wait for supplies from our suppliers. In such case, the buyer will be informed within 2 days about the delay and the estimated date of dispatch.
    • The delivery time for the items after despatch from our warehouse may vary depending upon you location.  Generally it is delivered in 1- 3 business days.  However in some cases, it may take longer, up to 7 working days, due to unexpected reasons/circumstances.
    • Vinco Services and its affilates are not liable or responsible for the delay in delivery after the shipment of the item from our warehouse/store.  Our service ends once we ship the items vide the shipping option that you have selected while placing order, and the respective docket/reference number is passed to the customer through email/SMS.  The follow up for the consignment has to be done with the respective Shipping/Courrier service provider once the shipment reference number is provided by us.  Once we dispatch the items, the courier company will be liable for all delivery arrangements and we cannot be hold responsible for the missing/damage or undelivered item/parcel. Title and risk of loss for all products ordered by you shall pass on to you upon our shipment to the shipping carrier.
    • If you find the packaging is tampered with or damaged, please refuse to take delivery of the package.  Once delivered, no claim will be entertained.  You can mail us informing about this. 
    • Any liability of Vinco Services for non-delivery or goods notified as defective on delivery will be limited to, at Vinco Services’ option, replacing the Goods within a reasonable time or to refunding the price then paid in respect of such item without any interest or compensation.
    • The Consignment Tracking option will be available on our website soon.
    • Please note that as per compliance to Government Rules & Regulations, an Invoice mentioning the description and  price of items being shipped will  be included alongwith all shipment/parcels.
    • As there may be various State or Local Body Taxes, duties, Charges, Octroi etc. that may be charged by your states/local bodies for which we have no control or prior knowledge.  These taxes (if any) will be paid by the courier company and collected from the buyer on delivery. The buyer is responsible to pay these taxes.